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Free SA delivery (orders over R399 main centres). Email us for international orders.
FREE SA delivery for orders over R399

Returns Policy

90 day money back guarantee

For your peace of mind, we offer a 90 day money back guarantee.

Refund policy and procedure. Damaged or incorrect products

If your product is damaged or defective in any way, or if we have delivered an incorrect product, please email us at, within 7 days of receipt, along with pictures of the product or the damage so that we can arrange a refund or a replacement. Please always include your full name and order number if possible. Should we require damaged or incorrect products to be returned, we will arrange this at our expense. Please note that we will not accept returns without prior authorisation. 

Other refunds

If for some other reason you want to return your products (e.g. you don't want them anymore), you are welcome to do so within 90 days of order. The products must be in new condition and unopened. Please note that no returns will be accepted unless they have first been authorised by emailing 

Once the return has been authorised, the products should be shipped back to us at your expense. We will arrange a refund or replacement on receipt of the products in good condition.